Data We Hold and Why We Hold It
When you open an account with us, we collect the information needed to verify your identity and process transactions — your registered name, contact details, and the e-wallet identifiers linked to DANA, OVO, or GoPay deposits and withdrawals. We also log session activity such as login
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timestamps, device type, and browser session tokens; this helps us detect unusual access patterns and keep your account secure. Payment records — amounts, timestamps, and wallet references — are retained as required by applicable financial compliance obligations in the regions we serve. We do not sell,
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rent, or trade your personal data to third parties for marketing purposes. Any data shared with payment processors like DANA, OVO, or GoPay is strictly limited to what those services need to complete your transaction. If you access the platform from Bekasi or elsewhere in Indonesia,
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the same data-handling rules apply consistently to your account. Data we no longer need for operational or legal purposes is deleted on a rolling schedule. You can request a full copy of the data we hold on your account, or ask us to correct inaccuracies, by
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contacting our support team through the channels listed on this page. Availability of certain features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.